Frequently Asked Questions
What is your normal turnaround time?
Normal turnaround time is 10 working days. Accommodations for rush orders can be made by calling our service staff at 1-800-222-0495.
What is the life expectancy of SofTouchâ„¢ and Flexi-Guardâ„¢?
These products are unconditionally guaranteed for one year, but when properly cared for, they will last several years or more.
How should these appliances be cared for?
Clean with a soft bristle toothbrush and ordinary soap. Or soak for 15 to 30 minutes in our new BriteTouchâ„¢ Cleaner, then rinse and store dry.
What is the difference between SofTouchâ„¢ and Flexi-Guardâ„¢?
SofTouch has a hard biting surface. Flexi-Guard is pliable throughout.
When should you use SofTouchâ„¢ instead of Flexi-Guardâ„¢?
When there is a preference for a hard biting surface and a concern for free movement.
When should you use Flexi-Guardâ„¢ instead of SofTouchâ„¢?
When a patient has full dentures, a partial, or cannot tolerate a rigid appliance.
Should the splint be an upper or a lower?
Over 85% of the occlusal splints made by Annalan are uppers, but the choice is really a matter of personal preference.